CrowdTaskSG
Overview
Key Benefits
Leverage an Existing Citizen Base
Access an established pool of registered citizens already participating in government engagement initiatives. Reduce the effort required to recruit participants from scratch and reach citizens who are ready to contribute feedback, ideas and perspectives.
Reduce Time to Launch
Kickstart citizen engagement initiatives quickly using existing platform capabilities. Launch surveys in minutes and leverage ready-made features such as campaign pages, rewards, gamification and reporting to accelerate more complex engagement campaigns.
No Need for New Procurement or Development
Use an existing Whole-of-Government platform without the need to build and maintain a dedicated solution. Avoid lengthy procurement cycles and development effort while benefiting from a platform that continues to evolve with new capabilities.
Bridge Physical and Digital Engagement
Extend engagement beyond one-off events by connecting physical activities with digital experiences. Whether through roadshows, community events or public consultations, CrowdTaskSG helps agencies continue the conversation online, enabling sustained participation, deeper engagement and longer-term relationship building with citizens.
Improved data quality
Encourages quality responses through engaging methods, leading to more accurate and useful data for public agencies.
Increase Participation Through Gamification
Drive higher citizen participation through quests, challenges, rewards, progression systems and other engagement mechanics. Encourage repeat engagement and sustained participation beyond traditional surveys and feedback forms.
Reach the right audience
Target engagement efforts towards specific citizen segments using MyInfo demographic data. Gather more relevant feedback from the audiences most affected by policies, programmes and initiatives.
Measure Outcomes and Impact
Monitor campaign performance through dashboards and reporting tools. Track participation, completion rates, engagement levels and other key metrics to understand the effectiveness of engagement efforts and demonstrate outcomes to stakeholders.
Statistics
> 177K
Registered Users
> 620K
Citizen Interactions
32K
Monthly Active Users (Past 3 months average)
> 1.3K
Agency Users
> 1.6K
Engagements created
Key Achievements
Achieved 10.4× growth in annual user acquisition, increasing from 9.6K new users in 2024 to 99.3K in 2025.
Enabled niche and targeted government initiatives to leverage a broader citizen audience, with Walking Trails contributing 70% of participants to WSG Careers Collective.
120,000+ trail completions, resulting in 480,000km of collective walking and demonstrating CrowdTaskSG's ability to drive measurable real-world behaviour change through gamified citizen engagement.
What They Say
Last updated 08 Jun 2026
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A Gamified Engagement Platform That Helps Agencies Understand, Engage and Mobilise Citizens