FAQs

Our platform supports data classification up to Restricted and Sensitive (Normal).

Optical continues to manage and secure the infrastructure and CMS. However, the custom frontend server container is the agency’s responsibility, including its VAPT.

You may consider GovTech Bulk Tender for the VAPT: GVT(T)25001 - Cybersecurity and Audit Services (CSAS)

The migration cost varies depending on several factors:

1. The number of webpages to be developed

2. The number and complexity of custom modules, widgets and controllers

3. The amount of customisation required

At the moment, there is no consideration to issue another bulk tender for Optical.

Agencies will enter into a Universal Service Terms (UST) agreement with GovTech for the use of Optical.

If you require external support for development or maintenance, you may engage a web vendor separately through existing government bulk tenders such as:

• GVT(T)24014 - Application Development & Support and ICT Professional Services

Alternatively, agencies may use their own procurement channels, such as Invitation-To-Tender (ITT) or Direct Contracting, based on internal guidelines.

No, the trial is provided free of charge. Agencies can explore and evaluate Optical with no financial commitment.