In this keynote, Dr. Zeller will explore the rapid evolution of Generative AI, a field that has seen unprecedented growth and innovation in recent months. His keynote will delve into the key technologies that are driving this progress, their current and potential applications, and touch on the limits, challenges and risks that technologist and practitioners must be aware of. Dr. Zeller will also discuss the potential pathways and future trajectory of Generative AI, and shares his thoughts on how the developer community could navigate this exciting frontier.

Dr Michael Zeller

Head, AI Strategy & Solutions, Temasek

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Are the recent AI developments just hype? Like any technologies that come up every now and then, AI needs to be useful, and the business model needs to be sustainable for it to be successful. I will share examples of how we are trying out different things and using AI in different ways to to deliver value.

Mr Chang Sau Sheong

Deputy Chief Executive, Product and Engineering, GovTech

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Artificial intelligence (AI) has become a tool of great potential in our everyday lives. At DSAID/GovTech, we are committed to leveraging AI to improve public services, optimize resources, and solve real-world problems. In this presentation, we will share practical examples of how we have been able to create value with AI, as well as push recent experimentations in generative AI. We believe that AI should be accessible and usable across the public sector. To support this, we have developed a set of central tools to help facilitate AI innovation and development. We will also share our efforts to support the relevant competency and culture-building with our public officers and public agencies. Join us as we share our pragmatic approach to harnessing the potential of AI in the Singapore government.

Mr Jason See

Senior Director, Data Science & Artificial Intelligence Division (DSAID), GovTech

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To overcome Singapore’s land limitations, we need to extend our tourism offerings into the digital space to make Singapore a compact yet dynamic destination. STB partnered Snap and Google, and leveraged their AI technologies for location identification and object recognition, to deliver immersive XR experiences. I will also be sharing about an in-house built recommendation engine to help visitors discover relevant parts of Singapore more quickly.

Mr Wong Ming Fai

Chief Technology Officer & Quality Service Manager, Singapore Tourism Board

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The presentation provided an illuminating and compelling journey into the role of artificial intelligence in molding our current landscape and guiding our future path. It strongly advocated for us to recognize AI's potential, while also encouraging a responsible and advantageous integration of it into society. Further emphasized was the crucial role of ethics, transparency, and the partnership between major AI enterprises and the government.

Mr Martin Chee

Managing Director, AI Specialist, APAC, Google

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Learn how multi-model AI models in the Generative AI space can be useful to streamline your operations and operate more effectively. From building better customer experiences with Large Language Models (LLM) and better personalized experiences, improved employee efficiency through language related helpers, improved search, as well as faster image and video visual generations.

Mr Olivier Klein

Chief Technologist, Asia Pacific & Japan, Amazon Web Services

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Recent developments in AI technology present significant new opportunities to transform the way we plan our city. AI has the potential to not just improve how we work, but also our capacity to deliver more holistic, integrated evidence based plans. Successful adoption of AI requires a clear strategy to co-create with stakeholders and overcome limitations associated with the technology. This talk will cover our perspectives and considerations for the use of AI technologies in various aspects of work at URA. Join us as we share insights from on-going projects to harness NLP for feedback analytics and case retrieval, as well as explorations into LLMs and Generative AI for public engagement. We will also discuss the outlook for AI in the Urban Planning and Design sector moving forward.

Dr Alvin Chua

Senior Data Scientist, Design & Planning Lab, URA

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In a world increasingly driven by AI, how does the public sector keep up, adapt, and even lead the change? We’ll delve into its origins of VICA, the challenges of chatbot engineering encountered along the way, and the innovative solutions used to overcome them. From the contextual customisation to each chatbot, to the experimental unified virtual assistant Alphabot, to the discovery of prompt engineering and the ground-breaking implications of OpenAI, we’ve been pushing the boundaries of Conversational AI to transform the public service. Looking ahead, we’ll discuss VICA 2 and its potential to revolutionise public services, creating a more efficient and accessible experience for millions of Singaporeans. Join us as we peek into the future of Conversational AI in public service and explore why it matters.

Mr Ho Ren Sen

Software Engineer (I), Virtual Intelligent Citizen Assistant, GovTech

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Last year, JumpStart shared about its job recommender. There has been several progress since: JumpStart launched an upgraded course search feature on MySkillsFuture, which allows users to ask more natural queries like ‘skills for lawyers’ when finding courses. Recently, JumpStart also launched CareersFinder, a feature on MyCareersFuture where users can obtain personalised occupation, job and course recommendations, to help them plan their career. We will share the technical details underlying these recommenders. Underlying these two new features is the JumpStart platform, which comprises a set of reusable data, MLOps infrastructure, models, and AI microservices. We are just scratching the surface of what could be powered by the JumpStart platform, and JumpStart’s ambition is to become a national platform that developers across public agencies, industry partners, and research institutions can use to power jobs and skills-related recommendations.

Mr Goh Zuo Min

Product Manager, Data Science & Artificial Intelligence Division (DSAID), GovTech

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Mr Leo Li

Data Scientist, Data Science & Artificial Intelligence Division (DSAID), GovTech

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Join us as we share on how the GovTech Video Analytics (VA) team helps agencies on their digital transformation journey! Taking a collaborative approach in partnership with industry partners, research institutes and academia, the team drives towards multiplying the value of video analytics across the government. Discover how the team support agencies’ video analytics adoption from ideation to operationalization through design thinking, product platforms such as Video Analytics System (VAS) and transforming agencies’ day-to-day operations.

Mr Ethan Goh

Deputy Director, Video Analytics, GovTech

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Mr Henry Lim

Lead Product Manager, Video Analytics, GovTech

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The Artificial Intelligence Platforms (AIPF) team develops central AI products that focuses on enabling public service with AI. We will explore GovText's capabilities in analysing unstructured text data, and discuss IM8 Q&A and DocuBot tools for improving service delivery. Benefits include increased efficiency, cost savings, and enhanced service delivery. We will also address challenges such as data security, trust, and potential harm from misleading information, while outlining future development plans for AI products in public service.

Dr Alvina Goh

Director, AI Platforms, Data Science & Artificial Intelligence Division (DSAID), GovTech

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Dr Watson Chua

Lead Data Scientist, Data Science & Artificial Intelligence Division (DSAID), GovTech

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Dr Li Lu

Data Scientist (II), Data Science & Artificial Intelligence Division (DSAID), GovTech

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Get ready to experience the latest innovation in speech-to-text technology! Transcribe is proud to unveil the OpenAI Whisper model, a cutting-edge addition to our platform that boasts increased accuracy and perform well even under Singlish environment. As an AI professional or business leader, you can trust that our state-of-the-art model will help you address your Speech-to-Text needs with ease and efficiency. Reach out to us for collaboration ideas or opportunities! [Fun Fact: This synopsis was generated using LaunchPad, one of GovTech's AI platform to serve public officers]

Ms Han Jing

Lead Product Manager, Artificial Intelligence Platforms, GovTech

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The data engineering capability centre is building up our WOG muscles in DataOps and ModelOps, as strategic foundational capabilities that ensure our public service is well-placed to capitalise on the latest AI innovations and translate these to create value through production use cases. We are experimenting and trailblazing this via WOG systems like AG which democratises the infrastructure for agencies so they can focus on effectively leveraging their data to develop and deploy AI models at scale. To go far, our public and industry sectors have to learn from each other and embark on this transformation journey together.

Dr Yap Ghim-Eng

Director, Data Engineering, Data Science & Artificial Intelligence Division (DSAID), GovTech

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Mr Jeffrey Chai

Product Manager, Data Engineering, Data Science & Artificial Intelligence Division (DSAID), GovTech

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LLMs are unique models that require unique inputs. This session will cover how we can utilise good prompts to extend the power of LLMs beyond simple chat and queries, while also sharing best practices in structuring and maintaining prompts used in production grade applications.

Mr Pek Zhi Xuan

APAC AI Pillar Lead, Microsoft

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Join us for this presentation as Databricks covers the recently released Dolly large language model (LLM) - the first open source, instruction-following LLM, fine-tuned on a human-generated instruction dataset licensed for research and commercial use.

Ms Brooke Wenig

Director, Global Machine Learning Practice, Databricks

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Join me for an insightful presentation on the driving forces behind the greater need for trustworthy AI and the need to evaluate all asepcts of AI governance due to the increasing risks of foundation models and generative AI. Hear about technical methods for assessment and mitigation of AI risks and gain valuable insights into fairness, robustness, privacy and security issues. This is a must-attend event for AI enthusiasts and practitioners in Singapore who are keen to stay on top of the latest developments in AI governance. Don't miss this opportunity to stay ahead of the curve!

Mr Liu Feng-Yuan

Vice President of Business Development, Aicadium

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Many would have known by now the explosion of Generative AI technologies, but how are you preparing for the future where AI is part and parcel of your work? Join me for an exciting talk that will delve into how we plan to empower public officers to use AI effectively and equip them with the skills they need to thrive in an AI-driven future. Don't miss this opportunity to enhance your way of working and bridge the skills gap with confidence. Let's embrace the change together and transform the future of AI!

Mr Joseph Tan

Deputy Director, Data Science & Artificial Intelligence Division (DSAID), GovTech

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